June 4, 2020
What does your client journey look like?
Episode 46 – Planning reopening and keeping in touch with clients
Kate Markland is joined by Physiotherapists Chris Mallows, Lieve Moyaert, Neil Sleeman, Diane Farebrother and Nick Worth Lieve shares with us the reopening plan for her clinic in Belgium, what she has in place to keep herself and clients Covid safe.
The conversation today centre’s around
– understanding the concerns our clients might be facing when we reopen physical clinic space
– how to maintain communication your database on social media, by email and telephone
– making sure to communicate the client is the hero, and it is their journey
– Neil shares examples of what he has seen executed very well by Physiotherapy colleagues in Australia…
stay to the end and he gives you the perfect tagline to use in your clinic client communication!
Enjoy listening and we look forward to seeing you next week x
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To Your Success!